SpringfieldOHRecruiter Since 2001
the smart solution for Springfield jobs

Office Coordinator

Location: Springfield
Posted on: January 20, 2023

Job Description:

Job DescriptionPATH BEHAVIORAL HEALTHCARE TITLE: Office CoordinatorRESPONSIBLE TO: Site LeadSUMMARY: Under the supervision of the Site Lead, the Office Coordinator will answer telephones, schedule client services, perform insurance verification, reschedule, and confirm client appointments, greet and check-in clients, obtain client documentation and intake paperwork and scan to the system, and move clients through a pre-determined schedule of appointments at the office. Employee will also submit completed care charges to billing and make follow-up appointments. BLOODBORNE PATHOGEN CATEGORY I: Tasks with actual blood/body fluid exposure are not included in this position's duties. Supervisory Responsibilities

  • None Day-To-Day Responsibilities
    • Answers all incoming calls in an efficient, pleasant, and professional fashion. Schedules new clients for intake appointments; provides explanation to client of what to bring and what to expect at first appointment.
      • Verifies client's insurance when scheduling.
      • Works with clients and billing to resolve any client insurance issues that impacts client's ability to receive treatment.
      • Checks client in and scans all client-completed paperwork to the electronic health record. Notifies provider of client's arrival.
      • Schedules client's return appointment and checks client out at end of visit. Reviews and updates client's care record, submitting to billing department.
        • Serves to gather client information to assist billing department in the event of a coding denial. Maintains professional relationship with client as the face of Path Integrated Healthcare, impacting the client's care experiences.
        • Mails client satisfaction survey to client's seen that day by the end of the workday.
        • Requests and scans prior care records at the request of the clinical providers at the site. Follows up on requests to ensure that information is available.
        • Manages mail, faxes, and office supply ordering for site. Day-To-Day Team Member Responsibilities
          • Willingly serves in a professional and collaborative capacity with all other employees and Path Behavioral Healthcare.
          • Fully understands and complies with all organizational processes and policies
          • Takes initiative to help clients and others. Professional Development/Education
            • Attends all company education seminars, seeks other opportunities to grow knowledge of company and work responsibilities.
            • Participates in site team meetings, company meetings, volunteers for special projects or committees that would enhance professional growth. QUALIFICATIONS:Education: Preferred: Bachelor's degree Required: High school diploma with experience as noted belowCertification: Must hold active CPR certification Experience/Skills: Preferred: 1-year recent clerical, customer service or marketing experience in a behavioral health office Minimum 5 years of experience in a clerical or customer service-related field in a healthcare environment Physical Effort: Requires working under stressful conditions or with interruptions. Requires sitting, viewing computer monitors and keyboarding. Must be able to lift 25 pounds Interpersonal Skills: Requires excellent interpersonal and time management skills and a calm, professional style of communication. Background: Must pass all federal and state background checks. Educational and work history will be confirmed in compliance with company policies. Required to pass all pre-employment drug, alcohol, and Tb testing

Keywords: PATH BEHAVIORAL HEALTHCARE, Springfield , Office Coordinator, Administration, Clerical , Springfield, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Springfield RSS job feeds