SpringfieldOHRecruiter Since 2001
the smart solution for Springfield jobs

Solutions Engineer

Company: Rippe & Kingston Systems, Inc.
Location: Cincinnati
Posted on: November 13, 2019

Job Description:

Rippe & Kingston is the fastest growing legal tech firm in the U.S. With over 30 years of delivering critical firsts, Rippe is a recognized Tier 1 provider of financial and practice management software to law firms nationwide. Its community now approaches 40,000 members as it continues on its vital mission to ease lawyers' management burdens and maximize their firm's performance.
Job SummaryRippe & Kingston is looking for an experienced Solutions Engineer to join our fast paced, growing organization. This role implements process and workflows for Enterprise platforms (ERPs). The Solutions Engineer is responsible for understanding customer needs and translating this through the seamless implementation of our legal management software. Following the data definition path, the process engineer proposes the most effective procedures of client workflows ensuring best practices for maximum effectiveness of RK systems while expertly navigating established RK platform solutions. The Solutions Engineer possesses deep knowledge of our system and is equipped to help customers on all aspects of the end-to-end process including installation through operation and maintenance. Location: Cincinnati, Ohio Essential Functions/Responsibilities

  • Works closely with customers to identify user's business requirements.
  • Interprets business needs and translates them into system requirements.
  • Writes business specifications and communicates to technical staff for system development.
  • Serves as a technical expert through advanced knowledge of implementation and beyond.
  • Resolves customer concerns raised during installation, operation, maintenance or compatibility.
  • Troubleshoots problems with software applications and recommends corrective action.
  • Documents recurring technical issues to support product quality programs and product development.
  • Reports problems or bugs to design/software engineering.
  • Manage resources to ensure timely completion of deliverables.
  • Supports duties focusing on integrations and on-boarding.
  • Provide on-site implementation support as necessary.
  • Conduct client training via onsite sessions or webinars.
  • Contributes to the writing and maintenance of applicable internal and external documentation.
  • Builds productive internal/external working relationships.
  • Author and maintain documentation of all implementation-specific details for new and existing customers. Competencies:
    • Comfortable interfacing with all levels of the organization and does so in a manner that gains confidence and trust
    • Experience working within a complex, dynamic, fast-paced environment
    • Comfortable using various technology platforms and tools
    • Strong initiative and the ability to rise to a challenge
    • Creativity, ambition, drive and ability to learn quickly and adapt to change
    • Highly organized, detail oriented, responsive and persistent
    • Strong interpersonal and client-facing skills
    • Effective teamwork and leadership skills Minimum Qualifications:
      • Bachelor's degree (Computer Science or related field preferred)
      • 5 years' implementing process and workflows for Enterprise platforms (ERPs)
      • 2+ years' SaaS implementations (preferred)
      • Working knowledge of Legal Management Software (LMS) or related platforms/processes
        Rippe & Kingston recognizes the importance of taking care of our most valuable assets - our employees. That's why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce. Benefits Include:
        • Affordable and Competitive Medical, Dental and Vision Insurance Plans
        • 401(k) Plan with Match
        • Substantial Paid Time-Off
        • Life, Short-term and Long-term Disability Insurance
        • Flexible Spending Accounts (FSA)
        • Adoption Assistance Program
        • Education Assistance Program
        • Employee Assistance Program
        • Learning & Development Courses through a self-paced online, virtual classroom
        • MarketPlace - Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more! Work-Life Balance & Culture
          • Generous Paid Time off including Holidays and Personal Days
          • "Saturday Morning" Casual Dress Environment
          • Company Sponsored Charity Events & Local Community Involvement
          • Company headquarters relocated in October 2019 to brand-new, progressive and technology-focused space in centrally-located Norwood area of Greater Cincinnati, Ohio. To learn more about Rippe & Kingston and our products, visit our corporate web site at and follow us on LinkedIn, Facebook and Twitter. All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements. Rippe & Kingston is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

Keywords: Rippe & Kingston Systems, Inc., Springfield , Solutions Engineer, Engineering , Cincinnati, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Engineering Jobs


Sr. Principal Antenna Design Engineer (RF)
Description: Antenna Design Engineer RF 3 or 4 br br Join Northrop Grumman Xetron, part of Mission Systems sector, focused on the development of new capabilities for our military and intelligence customers around (more...)
Company: Northrop Grumman
Location: Cincinnati
Posted on: 12/10/2019

Electro-Mechanical Engineer
Description: Job Description:Working on a full-time basis, this position will report to the ATD Manager and Waterjet Engineering Manager. Will work in the design, development, implementation and testing of machine (more...)
Company: Meyer Tool, Inc.
Location: Cincinnati
Posted on: 12/10/2019

Supervisor, Licensed AP Technician
Description: Job Category: Mx Mechanic At Republic Airways, our mission is to provide a safe, clean and reliable flying experience. We believe this is best accomplished by focusing on our vision, With the BEST people, (more...)
Company: Republic Airways
Location: Columbus
Posted on: 12/11/2019


Partnership Engineer
Description: SunIRef:Manu:title Partnership Engineer Ensemble Health Partners 111 reviews Cincinnati, OH Thank you for considering a career at Ensemble Health Partners As a Partnership Engineer, you will play a crucial (more...)
Company: Ensemble Health Partners
Location: Cincinnati
Posted on: 12/11/2019

Network Security Engineer I
Description: JOB POSTINGSOUTHWEST OHIO COMPUTER ASSOCIATION COUNCIL OF GOVERNMENTS SWOCA We are looking for a highly motivated and knowledgeable Network Security Engineer to assist in managing the daily operations, (more...)
Company: Southwest Ohio Computer COG
Location: Hamilton
Posted on: 12/10/2019

Stormwater Design Engineer
Description: Location: Cincinnati, Ohio br br The Stormwater Design Engineer acts in a consultative role to identify, design, and implement solutions for specifying civil engineers to meet storm water quality, (more...)
Company: Contech Engineered Solutions
Location: Cincinnati
Posted on: 12/11/2019

Firmware Engineer
Description: If you're passionate, and multi-disciplined, then this is the position for you. We are seeking a Firmware Engineer to join our Design/Development
Company: Alexander Recruiting Company
Location: Cincinnati
Posted on: 12/10/2019

Sr. Data Engineer
Description: Senior Data Engineerg2o is seeking a Senior Data Engineer to join our rapidly growing data group. g2o is a technology consulting partner specializing in end-to-end digital innovation. We partner with (more...)
Company: g2o
Location: Columbus
Posted on: 12/10/2019

Mercedes-Benz DRIVE Automotive Service Technician - GI Bill approved Registered Apprenticeship
Description: Mercedes-Benz DRIVE Automotive Service Technician - GI Bill approved Registered ApprenticeshipJob Code:CINCINNATI2478CityCINCINNATIStateOhioJob Responsibilities:The Mercedes-Benz DRIVE Technician Training (more...)
Company: Mercedes-Benz DRIVE Registered Apprenticeship Prog
Location: Cincinnati
Posted on: 12/11/2019

Engineer Associate - Advanced Programs
Description: SunIRef:Manu:title Engineer Associate - Advanced Programs Ball Aerospace 129 reviews - Dayton, OH Ball Aerospace 129 reviews Read what people are saying about working here. Who We Are: Ball Aerospace (more...)
Company: Ball Aerospace
Location: Dayton
Posted on: 12/10/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Springfield RSS job feeds