Assistant Manager
Company: Dunkin'
Location: Wapakoneta
Posted on: September 15, 2023
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Job Description:
Position Title: Assistant Restaurant Manager Franchise
Organization/Location: XX Network Reports To: Restaurant Manager
Overview An Assistant Restaurant Manager is generally responsible
for supporting the Restaurant Manager, Shift leaders and Team. They
performs all duties of the Restaurant Manager in their absence.
Primary duties generally include floor operations, and Brand
Training programs. Generally responsible for providing strong,
positive leadership to his/ her team to deliver great friendly
guest experiences, operational excellence and for helping to build
profitable top line sales of a single restaurant. They support the
Restaurant Manager in the overall operation of the restaurant
according to Dunkin standards, franchisee policies and procedures
and in compliance with all applicable laws. Responsibilities
Include: Able to perform all responsibilities of restaurant team
members Lead team meetings, along with Restaurant Manager Oversee
Brand Training Programs, schedule, train, validate, certify team
and shift lead staff Ensure Brand standards, recipes and systems
are executed Create and maintain a guest focused culture in the
restaurant Review guest feedback results and implement action plans
to drive improvement Communicates restaurant priorities, goals and
results to restaurant team members Execute along with RM, new
product rollouts including training, marketing and sampling where
applicable Execution of Point of Purchase instore set up per Brand
standards Maintain a safe, secure, and healthy environment by
following and enforcing safety, food safety, and sanitation
requirements and complying with all applicable laws Control costs
to help maximize profitability Completion of inventory on a
periodic basis as determined by Franchisee Support RM in completion
of weekly labor schedule ensuring all shifts are staffed to meet
guest demand and service standards Support RM in assigning staff
and deployment Support to RM in completion of supplier and other
vendor orders Conduct self-assessments and corresponding action
plans Ensure restaurant budget is met as determined by Franchisee
Manages cash over/short in restaurant and ensures team members are
following franchisees cash management policies Engages with Dunkin
Brands Field Operations team as appropriate Management
Responsibilities Include: Recruit, hire, onboard and develop
restaurant team members Assist team and shift lead performance
appraisal process Coach restaurant team members to drive sales,
improve profitability and guest satisfaction Education/Experience:
Basic computer skills Fluent in spoken and written English Basic
math and financial management Previous leadership experience in
retail, restaurant or hospitality
Keywords: Dunkin', Springfield , Assistant Manager, Executive , Wapakoneta, Ohio
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