Medical Records Coordinator
Company: Otterbein SeniorLife
Location: Lebanon
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Overview The Medical Records
Coordinator plays a key role in maintaining accurate, compliant
medical records for Otterbein's home health and hospice ministries.
This position supports all documentation, record-keeping, and
physician order tracking processes while serving as a resource for
both internal partners and external providers. The coordinator
ensures timely updates, supports audits and compliance initiatives,
and contributes to the overall efficiency and integrity of the
medical records system in alignment with Otterbein's mission and
service values. At Otterbein, you're more than an employee, you're
a Partner in Caring. Together, we work side by side toward a shared
goal: delivering person-centered care that respects every resident
and the choices they make. Whether in our vibrant communities, our
welcoming small house neighborhoods, Home Health, Hospice or Home
Office, we provide the highest level of compassionate, quality
care. Join our team of Partners who are talented, kind, wise,
funny, spirited, generous, endearing, and truly one-of-a-kind.
Responsibilities Medical Records Maintenance: Assemble and maintain
accurate patient records, ensuring all required documentation is
complete and compliant. Perform chart audits for new admissions and
discharges; close out records in a timely manner. Electronically
distribute, upload, and update documents and orders in the EMR.
Record and update patient identification information as needed. Fax
and follow up on physician orders to ensure timely signature and
return. Regulatory & Compliance Support: Ensure compliance with
documentation standards and regulations. Maintain security and
confidentiality of all patient care information. Complete ADR
requests and support regulatory reviews and audits. Assist with
document tracking related to benefit periods, CTIs, and
Face-to-Face forms. Communication & Collaboration: Provide guidance
to partners on documentation requirements and process improvements.
Serve as a liaison between team members, leadership, and external
providers. Practice open, respectful communication and maintain a
positive, collaborative work environment. Participate in department
meetings, committees, and training. Administrative & Operational
Support: Identify and report billing or record discrepancies.
Notify ancillary vendors of changes in resident information.
Support pharmacy and DME documentation as needed. Assist with
departmental projects, reports, and QAPI initiatives. Safety & Risk
Awareness: Follow safety and emergency preparedness policies.
Participate in emergency drills and promptly report safety
concerns. Be aware of environmental risks including infectious
materials, physical hazards, and challenging interpersonal
interactions. Experience & Qualifications Associate's degree or
equivalent experience preferred. Minimum of 1 year experience of
medical records or administrative experience preferred. Familiarity
with systems such as PCC, MatrixCare, and Careficient is preferred.
Valid driver's license and insurance required. Strong attention to
detail, organizational skills, and sound judgement required.
BENEFITS* Health & Wellness Medical Insurance with free virtual
doctor visits Vision & Dental Insurance Pet Insurance Life
Insurance Employee Assistance Program (EAP) for personal and
professional support Financial Security 401(k) Retirement Savings
Plan with company match Paid Time Off (PTO) that accrues
immediately from day one Paid Holidays for a healthy work-life
balance Access to DailyPay , enabling you to access up to 100% of
your earned wages on a daily basis Tuition Reimbursement up to
$5,250 per year for ANY field of study Tuition Discounts through
exclusive partnerships with the University of Cincinnati,
University of Toledo, and Hondros College Employee-Sponsored Crisis
Fund available for those facing unforeseen challenges Legal &
Identity Theft Protection Growth & Development University
Partnerships with University of Cincinnati, University of Toledo,
and Hondros College for exclusive tuition discounts Multiple
Partner Discounts available for various products and services
through Access Perks Access to 1,000s of hours of personal and
professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based
on hours worked. Why work for Otterbein SeniorLife: For more than
100 years, Otterbein has provided senior housing options rooted in
respect and community. We're a non-profit 501(c)(3) health and
human service organization, so our values and initiatives are
focused on serving our residents. Otterbein SeniorLife consists of
lifestyle communities, revolutionary small house neighborhoods,
home health, and hospice care in Ohio and Indiana. We offer
different lifestyle options for seniors through independent living,
assisted living, skilled nursing, rehab, memory support, respite
care, in-home care, and hospice services. Follow your passion and
apply today to begin a meaningful career as a Medical Records
Coordinator at Otterbein!
Keywords: Otterbein SeniorLife, Springfield , Medical Records Coordinator, Healthcare , Lebanon, Ohio
