Entry-level Customer Service Experience
Company: Fidelity Investments
Location: Springfield
Posted on: June 24, 2022
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Job Description:
Job Description:Early Career Customer Service AssociateAre you
ready to Launch into a career at Fidelity?Our new Career
Development experience, Launch, is a springboard to an amazing
career in which you change the lives of customers! Along with the
Fidelity benefits and support we provide; it could change yours as
well.This 18-24-month program provides an opportunity to learn
about Fidelity and build skills, experiences and connections that
will help advance your career. In this Customer Service role, you
will help customers feel more confident, make clearer decisions,
and achieve their own financial dreams. You'll assist with a broad
range of needs including answering questions about their account
balance and helping to make withdrawals, transfer funds, or find
resources.How it works ---Join a cohort of associates who are also
beginning their career in Customer Service, you'll be surrounded by
a team of leaders, coaches, mentors, and peers who provide support
at each stage.
Company OverviewFidelity Investments is a privately held company
with a mission to strengthen the financial well-being of our
clients. We help people invest and plan for their future. We assist
companies and non-profit organizations in delivering benefits to
their employees. And we provide institutions and independent
advisors with investment and technology solutions to help invest
their own clients' money.
Join UsAt Fidelity, you'll find endless opportunities to build a
meaningful career that positively impacts peoples' lives, including
yours. You can take advantage of flexible benefits that support you
through every stage of your career, empowering you to thrive at
work and at home. Honored with a , we have been recognized by our
employees as a Best Place to Work in 2022. And you don't need a
finance background to succeed at Fidelity-we offer a range of
opportunities for learning so you can build the career you've
always imagined.Many of our associates are continuing to work
remotely temporarily due to COVID-19. When Fidelity employees
eventually return to the office, our goal is for most people to
work flexibly in a way that balances both personal and business
needs with time onsite and offsite through what we're calling "."We
invite you to Find Your Fidelity at .
Fidelity Investments is an equal opportunity employer. We believe
that the most effective way to attract, develop and retain a
diverse workforce is to build an enduring culture of inclusion and
belonging.Fidelity will reasonably accommodate applicants with
disabilities who need adjustments to participate in the application
or interview process. To initiate a request for an accommodation,
contact the HR Leave of Absence/Accommodation Team by sending an
email to -, or by calling 800-835-5099, prompt 2, option 3. We
welcome those with experience in jobs such as Associate Manager,
Retail Salesperson, and Merchandise Associate and others in the
Retail to apply.
Keywords: Fidelity Investments, Springfield , Entry-level Customer Service Experience, Hospitality & Tourism , Springfield, Ohio
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