Company: Kelly Services
Posted on: June 16, 2019
Kelly Services is currently looking for a Customer Care Specialist
to work on site for a prestigious global Fortune 300 company
located in Springfield, Ohio.
Hours Information: Monday- Friday 8.00am- 9.00pm
Pay Rate Range: $13.00 - $14.00
- Uses computerized system for tracking, information gathering
and/or trouble shooting the items raised by the
- They have adherence times and handle times to meet.
- Handle in-bound calls from our customers by researching and
resolving loan level inquiries in hazard insurance, mortgage
banking and property loss.
- This role requires listening to customer's concerns and showing
empathy while resolving their issue.
- You may be asked to participate in special projects, assume new
responsibilities, and adjust priorities as requested.
- A robust paid training environment that enables you to learn
the business, the systems, policies and most importantly how to
effectively engage and resolve customer challenges. Training will
be a combination of classroom, online and side-by-side
- Must be able to show empathy, have solid communication skills,
sound analytical skills
- Personable, reliable, someone that can accept feedback and
implement the corrective action immediately.
- Problem solving, critical thinking, effective and professional,
verbal and written communication.
As a Kelly employee, you'll have access to world-class perks,
- Kelly-sponsored Affordable Care Act health care coverage
available to eligible employees
- Group insurance options*
- Service bonus plan
- Holiday pay plan
- Weekly electronic pay options
- Online training campus that provides more than 3,000 free
courses to help improve and develop
If you are interested in advancing your career with this
opportunity, apply now for immediate consideration with resume at
Please note - this position is being recruited not by your local
branch office. You can apply directly to this posting or by
emailing your resume to firstname.lastname@example.org
Services--, we work with the best. Our clients include 95 of the
100--- companies, and more than 70,000 hiring managers rely on
Kelly annually to access
the best talent to drive their business forward. If you only make
one career connection today, connect
As a workforce advocate for over 70 years, we are proud to directly
employ nearly 500,000 people
around the world and have a role in connecting thousands more with
work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion.
Visit kellyservices.com and connect with us on Facebook, LinkedIn
and Twitter.Kelly Services is an equal opportunity employer
including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual
Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment
is The Law.
Keywords: Kelly Services, Springfield , Customer Service, Hospitality & Tourism , Springfield, Ohio
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