SpringfieldOHRecruiter Since 2001
the smart solution for Springfield jobs

Call Center Customer Service (Springfield,OH)

Company: Teleperformance
Location: Springfield
Posted on: September 5, 2019

Job Description:

Teleperformance USA is hiring for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support on behalf of our clients! Previous customer service experience is preferred, but an outstanding work ethic and strong drive to succeed is a must!
Duties/Responsibilities

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot website problems
  • Enter data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment
  • Participate in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisors Qualifications
    • Must be at least 18 years of age
    • High School Graduate or GED
    • Possess a high level of Professionalism
    • Logical problem-solving skills and ability to multi-task
    • Ability to use Windows operating systems and navigate between various windows
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative
    • Must be able to pass a Federal Background Check and Drug testing
    • Ability to understand and empathize with customer s issues. Benefits
      • Paid training
      • Stable schedules to provide you a strong work - life balance
      • Job Stability with Growth Opportunities - 95% of our support leaders have been promoted from within
      • Wide variety of schedules available; afternoon and evening shifts. (we have a few morning schedules, but most will begin at3pmor later). You will need to be able to work one weekend day.
      • Shift differential for working hours between7pm - 4:59am
      • Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
      • Paid Time Off after 90 days (80 hrs. first year)
      • The chance to further develop your skills and experience Teleperformance is an equal opportunity employer.

        Associated topics: client, client service, customer care representative, customer service associate, internship, support, system support, technical assistant, telephone service representative, tsr

Keywords: Teleperformance, Springfield , Call Center Customer Service (Springfield,OH), Hospitality & Tourism , Springfield, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Dishwasher at Nationwide Arena
Description: Our Exciting Work EnvironmentThe Delaware North Sportservice operation at Nationwide Arena home to the NHL s Columbus Blue Jackets -- includes six private party towers, clubs, suites, concessions and (more...)
Company: Delaware North
Location: Columbus
Posted on: 09/22/2019

Catering Attendant Nationwide Arena
Description: Our Exciting Work EnvironmentThe Delaware North Sportservice operation at Nationwide Arena home to the NHL s Columbus Blue Jackets -- includes six private party towers, clubs, suites, concessions and (more...)
Company: Delaware North
Location: Columbus
Posted on: 09/22/2019

Bartender - Nationwide Arena
Description: Our Exciting Work EnvironmentThe Delaware North Sportservice operation at Nationwide Arena home to the NHL s Columbus Blue Jackets -- includes six private party towers, clubs, suites, concessions and (more...)
Company: Delaware North
Location: Columbus
Posted on: 09/22/2019


Current Students Only - Starbucks Barista
Description: This position contributes to Starbucks success by providing legendary customer service to all customers. A Barista creates the Starbucks Experience
Company: Starbucks
Location: Columbus
Posted on: 09/22/2019

Prepared Foods Team Leader (FT) - Market District - Kingsdal
Description: Job Responsibilities : br ul li Execute, follow and support business initiatives, monitor adherence to Company policies and procedures and measure results. li Manage inventories by tracking weekly (more...)
Company: Giant Eagle
Location: Columbus
Posted on: 09/22/2019

Line Cooks - Start at $14+ per hour!
Description: Want to be part of a team that's more like friends and family than co-workers br br Do you have a Passion to Serve and love to have fun while you work br br
Company: O'Charley's
Location: Columbus
Posted on: 09/22/2019

Line Cooks - Start at $12 - 15 per hour!
Description: Want to be part of a team that's more like friends and family than co-workers br br Do you have a Passion to Serve and love to have fun while you work br br
Company: O'Charley's
Location: Columbus
Posted on: 09/22/2019

Cook at Nationwide Arena
Description: Our Exciting Work EnvironmentThe Delaware North Sportservice operation at Nationwide Arena home to the NHL s Columbus Blue Jackets -- includes six private party towers, clubs, suites, concessions and (more...)
Company: Delaware North
Location: Columbus
Posted on: 09/22/2019

Customer Service Focused - Drive with Uber
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it s totally flexible around your schedule. You decide when and how much you drive. br What you need (more...)
Company: Uber Driver Partners
Location: Cincinnati
Posted on: 09/22/2019

Package Delivery Driver Flexible Schedule
Description: UPS is accepting applications for full-time Combination Package Delivery Drivers. This is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages that (more...)
Company: United Parcel Service
Location: Cincinnati
Posted on: 09/22/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Springfield RSS job feeds