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Company: Micro Center Computers & Electronics
Location: Springfield
Posted on: January 12, 2021

Job Description:

MICRO CENTER is the nations leading computer and electronic device big box retailer! Our technology super store has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Micro Center has been ranked by one of the leading consumer advocacy magazines as a top walk-in store to purchase a PC based on merchandise selection, service and pricing. Work with us and help us on our mission to be the best computer and electronic device store in the world! We are looking for holly jolly Tech Support Associates to spruce up our corporate call center for the holiday season! Includes full time and part time openings, flexible start dates, and broad range of work schedules available between 9 AM and 11 PM including weekends. Think you'd make the nice list? Perks and gifts for our Seasonal Associates include: Stay bonus up to $500 Employee Discount Potential for permanent position No experience required - one on one training provided that's guaranteed to get you on the nice list! Personal workspace to call your home for the holiday season Food, fun, and festivities throughout the season Immediate Interviews for Seasonal Openings If interested email: rbaker@microcenter.com OR apply online Tech Support Representatives At our Corporate Office 4119 Leap Road Hilliard, Ohio Feel free to call our hiring team at 614-850-3161 for more information. MAJOR RESPONSIBILITIES: These associates are responsible for providing excellent customer service by providing to our nationwide Micro Center retail chain assistance to customers and sales personnel on a wide range of computers, software and hardware products via telephone, live chat and email support. In addition, technical documentation and data entry documenting customer contacts is required. EDUCATION & EXPERIENCE: High School diploma (Minimum) or technical degree with 1 year related experience in a customer service or technical role preferred. Industry related certifications a plus. Professional demeanor required along with advanced understanding of computer hardware, software, networking, and general electronics Knowledge of operating principles of computers, desktops and related peripherals and software, specific application and product knowledge and well versed in customer service techniques. OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer. Pre-employment criminal background and substance abuse screening.

Keywords: Micro Center Computers & Electronics, Springfield , $15/HR - TECH SUPPORT REPS - $500 STAY BONUS- IMMEDIATE OPEN INTERVIEWS, Human Resources , Springfield, Ohio

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