Customer Implementation Manager

Company: ComResource
Location: Columbus
Posted on: February 19, 2026

Job Description:

Job Description Job Description ComResource is looking for a Customer Implementation Manager. We need someone to assist in managing customer onboarding projects and ensuring a smooth transition into platform adoption. Responsibilities: Lead end-to-end customer onboarding from kickoff to successful launch Build and maintain project plans, timelines, and budgets Collaborate with internal teams to ensure seamless execution Identify risks, remove roadblocks, and maintain customer satisfaction Conduct status meetings and communicate progress to stakeholders Track deliverables and ensure on-time project completion Build strong customer relationships throughout onboarding Gather feedback and improve onboarding processes Contribute to project management tools and practice development Essentials: 2 years of project management experience, preferably in SaaS or tech Strong communication, organization, and stakeholder-management skills Ability to manage multiple concurrent projects Experience with Agile/Waterfall methodologies and PM tools (Jira, Asana, Monday) Desired: Experience with Salesforce Bachelor’s degree in a related field Req ID: RB4607741125

Keywords: ComResource, Springfield , Customer Implementation Manager, IT / Software / Systems , Columbus, Ohio