SpringfieldOHRecruiter Since 2001
the smart solution for Springfield jobs

Customer Care Specialist

Company: Assurant
Location: Springfield
Posted on: May 23, 2020

Job Description:

Assurant is continuing to interview and hire! We are taking extra measures to keep everyone safe through the pandemic. We are conducing virtual interviews and allowing our new hires to complete training from home. Once it is safe for employees to return to the workplace this job will be conducted in the Assurant office. When you walk through our door, you're not just starting a job. You're starting a career at a company that cares about you. Our offices are a community of people passionate about engaging and helping people across the country.With competitive pay and benefits that start on your first day, Assurant's a company ready to invest in you. But don't take our word for it. Our benefits speak for themselves. Here's just a peek at what we offer:Generous paid-time-off package with 23 total days, including holidays, within your first year

  • Undergraduate tuition reimbursement programs
  • Various work schedules and potential to work from home
  • Stock purchasing options along with a 401k and additional financial resources
  • Potential to share in the company's success through a performance bonus
  • Health, dental and personal wellness plans
  • And more At Assurant, you'll find a team eager to help you grow your career and find meaning in your work. Are you ready to join? What is a Customer Care Specialist at Assurant?The Customer Care Specialist is a key position within Assurant because you're the voice of our organization and clients. You're highly valued as our customer's primary point of contact, and you care about helping others. The customer experience is at the forefront of all you do, exceeding expectations at every turn. You're a listener, problem solver and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution.Why You Should Consider This Role
    • You love helping and connecting with people.
    • You're a problem solver who likes to think on your feet and enjoys a challenge.
    • You thrive in a fast-paced, changing environment.
    • You believe the details are important and actively listen for them.
    • You go above and beyond because you want to, not because you have to.What You Will Like
      • The diversity - every day and every customer is different.
      • The opportunity to demonstrate your unique problem-solving abilities to our customers and to the rest of your team.
      • The difference in the value Assurant places on great customer service and the recognition you'll receive from our customers and our leaders when you exceed our customer's expectations.
      • Opportunity to learn, grow and advance within our Fortune 500 company.
      • Competitive starting pay in a highly motivated pay-for-performance environment.The Details
        • Handle in-bound calls from our customers by researching and resolving loan-level inquiries in hazard insurance, mortgage banking and property loss.
        • This role requires listening to our customers' concerns and showing empathy while resolving their issues.
        • Because every customer is different, we expect you to take the initiative to truly understand our customers' current challenges, solve them and use your expertise to proactively help them avoid future challenges.
        • You may be asked to participate in special projects, assume new responsibilities and adjust priorities as requested.
        • A robust paid training environment enables you to learn the business, the systems, the policies and most importantly, how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.What You Should Know About UsAssurant is the company that protects and secures the places people live and the things they buy. We're a Fortune 500 company with approximately 16,000 employees in 21 countries across North America, Latin America, Europe and Asia-Pacific. We help keep life running smoothly for more than 300 million people around the world. Protecting 38 million mobile devices. 40 million motor vehicles. 80 million appliances. 36 million mortgages. And that's just the beginning.The Ideal Candidate Will Have
          • Strong attention to detail
          • Great conversation skills and ability to WOW customers on every call
          • Excellent verbal, written and listening skills
          • Relentless drive to own the customer's problem and resolve it
          • Ability to adapt well to change
          • Ability to work well in a fast-paced environment
          • Ability to think outside of the box to resolve problems
          • Ability to multitask using technology, including call handling, loan-level review and call documentation
          • Minimum high school diploma or GED, and 1 year of work experience required
          • College degree with 0-1 year of work experience, preferred

Keywords: Assurant, Springfield , Customer Care Specialist, Other , Springfield, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


First Assistant Manager
Description: Job Description: Located at Store 677 - 5230 Warner Rd, Columbus, OH - Position Title: First Assistant Manager Position Description: The First Assistant Manager at United Dairy Farmers is a customer (more...)
Company: United Dairy Farmers
Location: Columbus
Posted on: 05/30/2020

Amazon Shopper
Description: br br Shifts: br Overnight, Sunrise, Day, Evening, Weekend br br Location: br Columbus, West Jefferson br Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon Workforce Staffing
Location: Columbus
Posted on: 05/30/2020

CI Practice Lead - Process Improvement and Design
Description: Requisition Number 20-0596 Post Date 5/8/2020 Title CI Practice Lead - Process Improvement and Design City Dayton State OH DescriptionRole and Responsibility: br br ul br li Works with leadership (more...)
Company: CareSource
Location: Dayton
Posted on: 05/30/2020


Assistant Manager
Description: Job Description: Located at Store 111 - 11610 Lebanon Rd, Cincinnati, OH - Position Title: Assistant Manager Position Description: The primary responsibility of an Assistant Manger is to assure the delivery (more...)
Company: United Dairy Farmers
Location: Cincinnati
Posted on: 05/30/2020

SOLUTIONS LEADER IT APPLICATIONS
Description: Attention current TriHealth employees:Please apply for this position by submitting an online internal application via SuccessFactors.--Please be certain to update your SuccessFactors Employee Profile (more...)
Company: TriHealth
Location: Cincinnati
Posted on: 05/30/2020

Punch Out Specialist
Description: Rockford Homes is seeking an experienced, hands-on Punch Out Specialist to work in multiple subdivisions throughout Columbus, Ohio. Work will include install and repair as well as adjusting and re-finishing (more...)
Company: Rockford Homes
Location: Columbus
Posted on: 05/30/2020

amazon picker/packer - part time (4a shift)
Description: Warehouse Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Hebron, KY or Cincinnati, OHJob opportunities vary by location. We update postings daily with open positions.Hourly (more...)
Company: Amazon Workforce Staffing
Location: Cincinnati
Posted on: 05/30/2020

State Tested Nursing Assistant - STNA
Description: Description HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation
Company: HCR ManorCare
Location: Dayton
Posted on: 05/30/2020

Canton - Licensed Practical Nurse (LPN)
Description: Who We Are: connectRN is a technology platform built by nurses, for nurses. Through the connectRN app, facilities post their open shifts that clinicians can view and apply for. Whether it's full time (more...)
Company: ConnectRN
Location: Columbus
Posted on: 05/30/2020

Canton - Registered Nurse (RN)
Description: Who We Are: connectRN is a technology platform built by nurses, for nurses. Through the connectRN app, facilities post their open shifts that clinicians can view and apply for. Whether it's full time (more...)
Company: ConnectRN
Location: Columbus
Posted on: 05/30/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Springfield RSS job feeds