SpringfieldOHRecruiter Since 2001
the smart solution for Springfield jobs

Call Center Customer Care Supervisor

Company: JCPenney
Location: Newark
Posted on: May 24, 2020

Job Description:

Customer Care Supervisor The Customer Care Supervisor will execute programs to create an environment of engaged associates. Reporting to the Customer Care Manager, the Supervisor will develop a team which helps deliver an exceptional shopping experience to our customers in Americas Favorite Store. Responsibilities: Supervise, provide coaching, and engage Customer Care Center (CCC) associates to continuously provide exceptional customer service to meet or exceed company survey goals Coordinate and administer programs designed to develop associates skills and abilities to create a Customer FIRST environment Support the implementation of new procedures and/or operational changes to support the CCC vision and strategy Track, review, & respond to customer complains, and escalate issues in a manner that drives Customer retention and loyalty Core Competencies & Accomplishments: Experience in written customer feedback & edit orders High school graduate or equivalent business experience. College degree preferred 2-3 years of supervisory experience (retail industry and/or call center experience preferred) Excellent leadership, written & communication skills required We are committed to diversity. JCPenney is an Equal Employment Opportunity employer.

Keywords: JCPenney, Springfield , Call Center Customer Care Supervisor, Other , Newark, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Neurosurgery Opening in Dayton, OH - Teaching Opportunities Available
Description: We are seeking a Neurosurgeon to join our rapidly growing, comprehensive neuroscience institute. The new Chief, Division of Neurosurgery is seeking interested neurosurgeon s in having a robust clinical (more...)
Company: Britt Medical Search
Location: Dayton
Posted on: 05/30/2020

DoorDash Delivery Driver - No Experience Needed
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local merchants to
Company: Doordash
Location: Columbus
Posted on: 05/30/2020

Amazon Warehouse Worker
Description: br br Shifts: br Overnight, Sunrise, Day, Evening, Weekend br br Location: br Columbus, West Jefferson br Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon Workforce Staffing
Location: Columbus
Posted on: 05/30/2020


Assistant Manager
Description: Job Description: Located at Store 111 - 11610 Lebanon Rd, Cincinnati, OH - Position Title: Assistant Manager Position Description: The primary responsibility of an Assistant Manger is to assure the delivery (more...)
Company: United Dairy Farmers
Location: Cincinnati
Posted on: 05/30/2020

First Assistant Manager
Description: Job Description: Located at Store 638 - 4374 E Broad at Yearling, Whitehall, OH - Position Title: First Assistant Manager Position Description: The First Assistant Manager at United Dairy Farmers is (more...)
Company: United Dairy Farmers
Location: Columbus
Posted on: 05/30/2020

Landscape Foreman Assistant
Description: Landscapes by Terra has an immediate opening for a Landscape Foreman Assistant. Ask about our Bonuses br br As the Landscape Foreman Assistant you will work with the foreman regarding operations (more...)
Company: Landscapes By Terra
Location: Columbus
Posted on: 05/30/2020

First Assistant Manager
Description: Job Description: Located at Store 677 - 5230 Warner Rd, Columbus, OH - Position Title: First Assistant Manager Position Description: The First Assistant Manager at United Dairy Farmers is a customer (more...)
Company: United Dairy Farmers
Location: Columbus
Posted on: 05/30/2020

Canton - Registered Nurse (RN)
Description: Who We Are: connectRN is a technology platform built by nurses, for nurses. Through the connectRN app, facilities post their open shifts that clinicians can view and apply for. Whether it's full time (more...)
Company: ConnectRN
Location: Columbus
Posted on: 05/30/2020

Fidelity Investments: Registered representative
Description: Job Description: With your extraordinary knowledge and incomparable integrity, we know that clients invest their trust in you. Join a team that also invests in you with key product and service offerings, (more...)
Company: Fidelity Investments
Location: Cincinnati
Posted on: 05/30/2020

SOLUTIONS LEADER IT APPLICATIONS
Description: Attention current TriHealth employees:Please apply for this position by submitting an online internal application via SuccessFactors.--Please be certain to update your SuccessFactors Employee Profile (more...)
Company: TriHealth
Location: Cincinnati
Posted on: 05/30/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Springfield RSS job feeds