*Urgent Position - Shared Services Operations Specialist

Company: Manpower
Location: Springfield
Posted on: January 13, 2021

Job Description:

AIZJP00012152Shared Services Operations SpecialistPRIMARY OBJECTIVES* Follows standard procedural guidelines for performing tasks.* Responsible for performing: logging checks, processing checks, processing documents, working CLEAR queues, and placing out bound calls to insurance carriers as well as receiving inbound calls from insurance carriers.* Provides assistance and back up as needed to meet client requirements and SLA's.* Handles other duties/projects based on business needs.MAJOR AREAS OF ACCOUNTABILITY* Works under immediate supervision.* Initially tasks are basic and routine, more experienced associates will perform tasks that are moderate in complexity and often non-routine.* Initially works in a multiple client /functional environment* Researches items received via faxes, reports, tasks, correspondence, and refund/return checks.* Makes appropriate telephone calls to resolve issue.* Follows client's standard policies and procedures.* At the direction of management such assignments may be made with short notice and last for an indefinite period of time.* Works efficiently in client and company proprietary applications.* Demonstrates solid technical knowledge and quality performance.* Meets behavioral expectations: attendance, teamwork, and organizational contributions.QualificationMust HaveEducation Education Requirements MetPay Rate 13.50Shift Days/Shift Hours - Each different shift needs a separate Resource Request Mon-Fri 9:00am-6:00pm

Keywords: Manpower, Springfield , *Urgent Position - Shared Services Operations Specialist, Other , Springfield, Ohio