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Supervisor, Patient Access

Company: Ensemble RCM LLC
Location: Springfield
Posted on: May 1, 2021

Job Description:

Thank you for considering a career at Ensemble Health Partners!

The Patient Access Supervisor supports the overall operation and is responsible for all admitting functions of the hospital. The supervisor ensure compliance with corporate policies and guidelines and completes timely evaluations on their team members. This role is responsible for reporting process and overall patient and physician satisfaction. The incumbent must be able to handle stressful situations and provide decisions using sound judgment. Must have the ability to handle multiple requests and deliver a high level of customer service, setting the example for all patient access staff. Ensures staff receive appropriate training and is responsible for the adequate staffing of their area 24 hours a day 7 days a week, including holidays.

Education: Bachelor's Degree in Finance, Business, Accounting or a Healthcare related field preferred will consider commiserate healthcare patient access/business office experience.

Certification: Must obtain CRCR (Certified Revenue Cycle Representative) certification within 6 months of hire.

Experience: 3-5 years experience in healthcare patient access or business office required. 2-4 years of previous management or supervisory experience, preferably in a healthcare environment, required. Excellent working knowledge of the hospital revenue cycle required.


  • Excellent interpersonal, verbal and written communication skills. Uses AIDET with each encounter.
  • Organizational skills and ability to prioritize.
  • Advanced computer and internet skills to include but not limited to Microsoft Office and EMRs.
  • Ability to work and concentrate in a busy work environment with frequent interruptions.
  • Leadership skills, as well as, the ability to motivate and lead in a team-based productivity environment
  • Adaptability to changing procedures and growing environment
  • Integrity and Honesty
  • An internal drive to succeed and pride in personal accomplishments.

    **Please note this position will sit on-site at Springfield Regional Medical Center in Springfield, OH**

    Scheduled Weekly Hours:

    Work Shift:
    Days (United States of America)

    We'll also reward your hard work with:
    • Great health, dental and vision plans
    • Prescription drug coverage
    • Flexible spending accounts
    • Life insurance w/AD&D
    • Paid time off
    • Tuition reimbursement
    • And a lot more

      Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact our Human Resources Department at 877-692-7780 or Recruitment@ensemblehp.com. This department will make sure you get connected to a Human Resources representative that can assist you.

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Keywords: Ensemble RCM LLC, Springfield , Supervisor, Patient Access, Other , Springfield, Ohio

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