Schedule Coordinator
Company: Konecranes
Location: Springfield
Posted on: May 9, 2022
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Job Description:
Konecranes Inc
Equal Opportunity Employer Minorities/Women/Protected
Veterans/Disabled/Other Protected Category
Country: United States
Location: Springfield, OH, US
Employment type: term
At Konecranes, we believe that great customer experience is built
on the people behind the Konecranes name - people committed to
providing our customers with lifting equipment and services that
lift their businesses. Everything we do, we do with passion and
drive.
We believe diversity drives business success and is the foundation
for our growth. We welcome different backgrounds and skills that
enrich our community and we promote a place where we can ALL be
ourselves. This is what makes Konecranes a unique place to
work.
Position Title : Schedule Coordinator
Reports To : Schedule Manager
Konecranes is seeking an individual with exceptional customer
service skills to join our team as a Service Schedule Coordinator.
In this role, you will be overseeing service delivery in your
assigned area. You will responsible for scheduling and dispatching
service technicians and ensuring timely repair and upgrades of
customer equipment. If you are a dynamic and resourceful
individual, come start your journey with Konecranes!
Principal Responsibilities :
Manage the schedule of service work for assigned customers and
field operatives.
Maintain Planning Board in Siebel to ensure all internal
stakeholders can view updated schedule. Proactively communicate
with field operatives and local management when needed.
Track and receive materials required to complete service. Arrange
for necessary rental equipment, as well as subcontracted when
needed.
Communicate with customers and internal stakeholders throughout
projects when needed.
Arrange sub-contracted services and equipment, including
rentals.
Open service requests and schedule field operatives to respond to
emergency breakdowns.
Review invoicing details of completed work before moving forward
with the invoicing process.
Gain a general understanding of the contents of all OSHA, ANSI,
CMAA, HMI, NEC and other codes or regulations pertaining to the
crane/hoist industry. Refresh and update knowledge
periodically.
Follow and assist in the enforcement of all safety rules and
procedures including those established by the customer.
Other duties as assigned.
Education: Bachelor's degree preferred, prior equivalent experience
and training will be considered.
Experience: Must be customer-oriented, have well-developed
interpersonal, communication, organizational and PC skills and be
able to prioritize tasks. Comfortable in an industrial environment.
Willing to take on new and challenging tasks. Willingness to work
overtime or additional hours as needed.
Other Requirements: Occasional travel required, possibly overnight.
Must have a take charge attitude, be decisive and possess a high
level of responsibility. Must be comfortable in a fast pace,
growth-oriented environment.
*KC #monus #cbus #nxt
Konecranes, Inc. and its affiliates will not accept resumes from
external recruiters or agencies without a Service Agreement and
Agency Portal submission. Any resumes sent without a Service
Agreement and Agency Portal submission with Konecranes, Inc. are
void of any fees and free for internal use. Applicable Konecranes
data protection obligations are the responsibility of the
agency.
Konecranes is a world-leading group of Lifting Businesses---,
serving a broad range of customers. We are truly a global company
with 16,900 employees at 600 locations in 50 countries. For over 80
years, we have been dedicated to improving the efficiency and
performance of businesses in all types of industries. We believe
that sustainable growth is a result of a strong responsible
performance. .
PI173344647
Keywords: Konecranes, Springfield , Schedule Coordinator, Other , Springfield, Ohio
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