Schedule Coordinator
Company: Konecranes
Location: Springfield
Posted on: May 8, 2022
Job Description:
Konecranes IncEqual Opportunity Employer
Minorities/Women/Protected Veterans/Disabled/Other Protected
CategoryCountry: United StatesLocation: Springfield, OH,
USEmployment type: termAt Konecranes, we believe that great
customer experience is built on the people behind the Konecranes
name - people committed to providing our customers with lifting
equipment and services that lift their businesses. Everything we
do, we do with passion and drive.We believe diversity drives
business success and is the foundation for our growth. We welcome
different backgrounds and skills that enrich our community and we
promote a place where we can ALL be ourselves. This is what makes
Konecranes a unique place to work.Position Title: Schedule
CoordinatorReports To: Schedule ManagerKonecranes is seeking an
individual with exceptional customer service skills to join our
team as a Service Schedule Coordinator. In this role, you will be
overseeing service delivery in your assigned area. You will
responsible for scheduling and dispatching service technicians and
ensuring timely repair and upgrades of customer equipment. If you
are a dynamic and resourceful individual, come start your journey
with Konecranes!Principal Responsibilities:
- Manage the schedule of service work for assigned customers and
field operatives.
- Maintain Planning Board in Siebel to ensure all internal
stakeholders can view updated schedule. Proactively communicate
with field operatives and local management when needed.
- Track and receive materials required to complete service.
Arrange for necessary rental equipment, as well as subcontracted
when needed.
- Communicate with customers and internal stakeholders throughout
projects when needed.
- Arrange sub-contracted services and equipment, including
rentals.
- Open service requests and schedule field operatives to respond
to emergency breakdowns.
- Review invoicing details of completed work before moving
forward with the invoicing process.
- Gain a general understanding of the contents of all OSHA, ANSI,
CMAA, HMI, NEC and other codes or regulations pertaining to the
crane/hoist industry. Refresh and update knowledge
periodically.
- Follow and assist in the enforcement of all safety rules and
procedures including those established by the customer.
- Other duties as assigned. Education: Bachelor's degree
preferred, prior equivalent experience and training will be
considered.Experience: Must be customer-oriented, have
well-developed interpersonal, communication, organizational and PC
skills and be able to prioritize tasks. Comfortable in an
industrial environment. Willing to take on new and challenging
tasks. Willingness to work overtime or additional hours as
needed.Other Requirements: Occasional travel required, possibly
overnight. Must have a take charge attitude, be decisive and
possess a high level of responsibility. Must be comfortable in a
fast pace, growth-oriented environment.*KC #monus #cbus
#nxtKonecranes, Inc. and its affiliates will not accept resumes
from external recruiters or agencies without a Service Agreement
and Agency Portal submission. Any resumes sent without a Service
Agreement and Agency Portal submission with Konecranes, Inc. are
void of any fees and free for internal use. Applicable Konecranes
data protection obligations are the responsibility of the
agency.Konecranes is a world-leading group of Lifting
Businesses---, serving a broad range of customers. We are truly a
global company with 16,900 employees at 600 locations in 50
countries. For over 80 years, we have been dedicated to improving
the efficiency and performance of businesses in all types of
industries. We believe that sustainable growth is a result of a
strong responsible performance. .PI173358818
Keywords: Konecranes, Springfield , Schedule Coordinator, Other , Springfield, Ohio
Didn't find what you're looking for? Search again!
Loading more jobs...