Supervisor - Branch Services

Company: American Honda Motor Co Inc
Location: Russells Point
Posted on: November 19, 2023

Job Description:

What Makes a Honda, is Who makes a Honda
Honda -has a clear vision for the future, and it's a joyful one. - We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. -
-At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. - We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future!

About this Position:
This position, along with the branch team lead position, provides leadership for the branch in all areas of operations so that our members can be given a very high level of service while ensuring that all compliance and regulatory requirements are met.
Responsibilities include:

• Directly responsible for hiring, training and ongoing development of branch staff.
  
• Ensure all branch staff are able to assist members in a professional, courteous, efficient manner while accurately executing transactions, account file maintenance, opening or closing accounts, inputting or processing a loan application, and completing IRA documents etc.
  
• -Plan and manage branch strategy to ensure all goals and metrics are met.
  
• Capable of working in and troubleshooting multiple systems, build working knowledge on regulations and policies in order to reinforce knowledge with staff, and able to multi task.
  
• Represent HFCU in a professional manner to all internal and external customers, business partners, community and Honda Companies with a high degree of business ethics.
  
• Ensure the branch are following all HFCU internal controls as well as policies and procedures.
  
• Ensure all branch staff have high expectations set for their performance, clarity so that they understand these expectations, and accountability to meet the expectations. Coaching and performance reviews should be performed in a timely manner.Who we are seeking:
  We are looking for qualified people and diverse background and experiences, open minds, and a disciplined work ethic, to bring the future to Honda.
  -Required Work Experience:
  
• - - - - - - - Minimum of three years financial institution experience.
  -Required Education:
  
• High School Diploma or GED Equivalent
  Desired skills:
  
• Commitment to quality member service, ability to handle multiple tasks, decision making skills, self-motivation, oral and written communication skills, professionalism, willingness to assist other employees, strong organizational skills
  What differentiates Honda and makes us an employer of choice?
  -Total Rewards:
  
• - - - - Competitive base salary
  

Keywords: American Honda Motor Co Inc, Springfield , Supervisor - Branch Services, Other , Russells Point, Ohio