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Patient Tech Support Specialist

Company: VirtualVocations
Location: Springfield
Posted on: July 6, 2024

Job Description:

A company is looking for a Patient Tech Support Specialist.

Key Responsibilities:

Analyze, troubleshoot, and resolve technology issues with customers
Answer inbound phone calls and assist with troubleshooting audio and video technology problems
Assist patients with resetting passwords, creating accounts, and troubleshooting the patient portal platform

Required Qualifications:

High School Diploma required
2+ years of full-time experience in a call center customer service environment preferred
Knowledge of iOS, Android, Windows, Desktop Mac systems needed
Availability to work an 8-hour shift between 8am - 6pm, Monday through Friday
Understanding and ability to comply with all HIPAA rules and regulations

Keywords: VirtualVocations, Springfield , Patient Tech Support Specialist, Other , Springfield, Ohio

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