SpringfieldOHRecruiter
the smart solution for Springfield jobs

CSR / Teller - West Springfield BM - Part Time

Location: Springfield
Posted on: March 18, 2019

Job Description:

Banking Customer Service Representative



Job Description


If you are a dynamic and driven Customer Service Representative who has the desire to advance your career with a stable and highly regarded financial institution, join our Customer Service team at Fifth Third Bank! We are seeking dedicated Banking Customer Service Reps to provide excellent customer service in daily transactions, customer inquiries and problem resolution in accordance with Fifth Third Bank policies. As a Banking Customer Service Rep with Fifth Third Bank, you will refer customers to the appropriate business partners for product and service needs uncovered during business transactions and/or conversations. You will also consistently meet and exceed sales referral goals as set by management, promote good customer relations with a friendly demeanor and willingness to help at all times and honor customer confidentiality.



Job Responsibilities


As a Banking Customer Service Rep with Fifth Third Bank, you will develop rapport with the customer base, greet them by name, be responsive and timely with correspondence and problem resolutions, process credit card applications and display a caring attitude. You will also continuously increase your professional knowledge and skill set through seminars and in-house training, act with confidence to find answers to customer questions and follow the Bancorp Code of Business Conduct and Ethics.



Additional responsibilities of the Banking Customer Service Rep include:


•Handling cash and processing customer transactions


•Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals


•Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed


•Handling customer issues with professionalism and seamlessly directing complex issues to management staff


•Maintaining up-to-date knowledge of financial center policies, procedures, products and services


•Performing daily office responsibilities alongside other staff members to maintain the efficient operation of the financial center.



Preferred Job Requirements


As a Banking Customer Service Rep with Fifth Third Bank, you must have exceptional interpersonal, written and verbal communication skills and excellent time management and problem-solving skills. You must be able to interact confidently and comfortably with the public, take the initiative and utilize sound judgment to make decisions and work positively and cooperatively with a team.



Additional preferred requirements for the Banking Customer Service Rep include:


•Minimum 1 year experience in a Banking, Retail, Sales or other role that involves cash handling and customer service


•High school education or equivalent experience


•Strong working knowledge of banking retail policies and procedures


•Advanced math abilities


•Computer proficiency


•Ability to work a flexible schedule


•Ability to lift up to 25 pounds and stand for most of your shift



Benefits


At Fifth Third Bank, we understand that our employees work tirelessly to provide customers with the best products and service possible. Therefore, we are proud to offer our Banking Customer Service Reps a generous compensation and benefits package. We also offer a quarterly bonus based on overall financial center customer service performance and a monthly bonus based on sales and referrals. We believe in promoting from within and offer extensive online and in-class training opportunities for Banking Customer Service Reps that wish to move up with us. In fact, you can start the training process to become a Lead Customer Service Representative as soon as you are hired!



Additional benefits for the Banking Customer Service Rep include:


•Medical, dental and vision insurance


•Fifth Third Wellness Rewards for completing certain wellness activities


•Matched 401(K) retirement plan


•Profit sharing program


•Employee sto

Keywords: , Springfield , CSR / Teller - West Springfield BM - Part Time, PR / Public Relations , Springfield, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other PR / Public Relations Jobs


Sr. Treasury Management Product Manager
Description: font face Arial GENERAL FUNCTION: Key leadership position responsible for Bancorp product sales growth and continued development and enhancement of treasury management / depository products. Responsible (more...)
Company:
Location: Cincinnati
Posted on: 03/18/2019

Retail Personal Banker I
Description: font face Arial GENERAL FUNCTION: The Personal Banker I is a branch position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. (more...)
Company:
Location: Columbus
Posted on: 03/18/2019

Equity Processing Specialist I
Description: font face Arial Primarily responsible for providing accurate, clear and concise information br / br to loan customers through phone interaction and email utilization. Also, performs a wide range (more...)
Company:
Location: Cincinnati
Posted on: 03/18/2019


Retail Personal Banker - Cross-Sell
Description: font face Arial GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the (more...)
Company:
Location: Columbus
Posted on: 03/18/2019

Compliance Officer II-FLRB (Retail Small Business)
Description: font face Arial br div style MARGIN: 0in 0in 10pt span span style FONT: 7pt quot Times New Roman quot font size 3 face Arial strong Compliance Officer II-FLRB Retail Small Business (more...)
Company:
Location: Cincinnati
Posted on: 03/18/2019

Investment Executive
Description: font face Arial GENERAL FUNCTION: Accountable for overall production, coaching, training, and developing a team of licensed retail bankers. May handle large book of clients with more complex financial (more...)
Company:
Location: Columbus
Posted on: 03/18/2019

Senior Threat Management Analyst
Description: font face Arial br div style MARGIN: 0in 0in 0pt strong GENERAL FUNCTION: /strong /div br div style MARGIN: 0in 0in 0pt As a member of the Information Security discipline, the threat (more...)
Company:
Location: Cincinnati
Posted on: 03/18/2019

CSR / Teller - Columbus Square BC - Part Time
Description: p font face Arial Banking Customer Service Representative /font /p br p font face Arial Job Description br / br If you are a dynamic and driven Customer Service Representative who has (more...)
Company:
Location: Columbus
Posted on: 03/18/2019

Retail Personal Banker - Cross-Sell
Description: font face Arial GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the (more...)
Company:
Location: Columbus
Posted on: 03/18/2019

Mortgage Processor Ill
Description: font face Arial GENERAL FUNCTION: Performs a wide range of duties related to the processing and pre-underwriting of residential mortgage loans. Duties are both file and vendor level in nature. Maintains (more...)
Company:
Location: Cincinnati
Posted on: 03/18/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Springfield RSS job feeds