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Supply Chain Service Planner

Company: Dole Food Company, Inc.
Location: Springfield
Posted on: January 13, 2020

Job Description:


The Supply Chain Service Planner is responsible for the management and monitoring of finished goods inventories and replenishment activities for Dole and non-Dole produced items across multiple customer distribution centers as well as FSS item replenishment planner. This includes support of product inventory planning, coordination, vendor management inventory (VMI) services, supply chain analytics, database management, roll-out of new models, creation of customer orders with a focus on optimal store case fulfillment, freshness, minimum safety stock and shrink, optimizing transit cost ,and execution of supply chain activities associated with the Full Service Solutions (FSS) program.


  • Utilize customer supplied inventory and transactional data to develop and manage replenishment plans that result in optimized case from Source to Forward, and Customer DC to Stores

  • Develop Store Pull projection models which accurately forecast daily pulls by SKU out of each assigned customer DC

  • Develop and manage aggregate item forecasts for planners and schedulers to successfully support accounts

  • Manage and maintain close business relations with customers including awareness of customer's current activities such as: new item launches, discontinued products, new product development, price changes and promotional / AD activities

  • Responsible for effectively communicating all information pertaining to the customer with all parties involved: team members, transportation, sales, operations, and demand planning.

  • Manage inventory levels and flow within each customer DC to minimize product losses

  • Create replenishment orders/transfers for VA and FSS products

  • Develop a strong understanding of different product types, including age requirements, promotional, and delivery requirements

  • Actively participate in the training process for fellow associates as needed. Share best practices by voluntarily maintaining a consistent flow of information regarding customer strategies to Dole team members

  • Expected to maintain a high accuracy level regarding data entry and communication of all kinds.

  • Accountable to adhering to all guidelines, processes and procedures outlined in department standard operating procedures

  • Maintain and accept position as primary point of contact for all issues relating to the VMI customer relationship for assigned accounts and DCs

  • Performs other related duties as assigned.

    Required SkillsSKILLS:

    • Supply chain and/or Logistics experience is necessary

    • Excellent interpersonal skills including verbal and written communication; presentation experience a plus

    • Strong listening skills and ability to clearly and concisely communicate.

    • Must have experience in business ERP systems as well as demonstrate an ability to navigate fluently within Microsoft tools, i.e. Excel, Word and Power Point.

    • Excel proficiency level of 'Advanced': consisting of advanced formulas; tables & formatting; conditional formatting; advanced charting; pivot tables, and pivot reporting; using Excel productively with data tables.

    • Highly organized, self-motivated and self-directed and think and act independently while also being team oriented.

    • String time management skills, ability to multi-task, excellent attention to detail and ability to handle urgent interruptions with poise and professionalism.

    • Ability to understand components of customer strategies and business plans and how Dole VMI and FSS programs can satisfy those strategies

    • Consistently exhibit the aptitude to maintain focus while managing personal workload efficiently and effectively in an ever-changing environment.

    • Demonstrated ability to work in a team -oriented, fast paced, sales driven environment.

    • Demonstrated skills for positive conflict management.

    • Utilize critical thinking, problem-solving skills and ability to use independent discretion for decision-making.

    • Analytical skills, ability to forecast, exercise sound judgment, and work under time sensitive tasks

    • Ability to drive problem solving through others and make quick decisions

    • Ability to work beyond regular business hours, weekends, holidays, rotating shifts preferred/required.

      Required ExperienceEDUCATION & EXPERIENCE:

      • BA Degree or equivalent experience

      • Minimum 4 years' experience in supply chain, or similar position required

      • Supply chain and/or Logistics experience required

        EEO STATEMENT: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.Job Location

        Springfield, US-OH

Keywords: Dole Food Company, Inc., Springfield , Supply Chain Service Planner, Professions , Springfield, Ohio

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