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2TouchPOS - Xenios LLC. Call Center Technician

Company: Xenios, LLC
Location: Mansfield
Posted on: May 25, 2019

Job Description:

Description: Xenios LLC is looking to fill a full-time position for a Call Center Technician / Installer in Mansfield, OH. You would be working with a group of technicians and installers to support our nationally used 2TouchPOS Point of Sale software. Xenios offers competitive wages, 401K, Health Insurance, and paid vacation. Responsibilities: --- Provide excellent customer service --- Create & manage customer support cases --- Remote installation of software & hardware --- Remote troubleshooting of software & hardware --- Remote software upgrades --- After-hours support call rotation Requirements: --- Previous experience in a customer service role recommended --- Strong phone and verbal communication skills --- Customer-focused and adaptability to different personalities --- Ability to multi-task and set priorities --- Familiar with Windows 7 & Windows 10 --- Microsoft Office Suite (Word / Excel) --- High School Diploma or equivalent Hours: Monday - Friday (initially) 9am to 6pm (1-hour lunch) Please send your resume to jobs2TouchPOS.com

Keywords: Xenios, LLC, Springfield , 2TouchPOS - Xenios LLC. Call Center Technician, Professions , Mansfield, Ohio

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