Insurance Sales Agent
Company: Acceptance Insurance
Location: Springfield
Posted on: January 12, 2021
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Job Description:
As a Team Member at Acceptance Insurance, you will be part of a
growing organization that continues to evolve and positively
impacts the lives of our team members and customers. We are looking
for team members that engage - who take responsibility for
themselves and take care of their customers and colleagues. Ideal
candidates can compose themselves under pressure, have a "make It
right" mindset, and focus their energies on solving problems. This
means you'll be supported by a team with all these qualities, too.
If this sounds like the kind of team you'd like to join, we want to
hear from you! ?Acceptance Insurance offers a full line of benefits
including: Health Insurance, Dental, Vision, Paid Vacation,
Disability Insurance and Employer Matching 401(k) Program.WE ARE AN
EQUAL OPPORTUNITY EMPLOYER.--Applicants are considered for position
and are evaluated without regard to mental or physical disability,
race, religion, sexual orientation, color, gender, national origin,
age, marital status, military or veteran status or any other
protected local, state or federal status unrelated to the
performance of the work involved.The Insurance Sales Agent is
responsible for successfully executing the sales process and
regularly engages sales building activities that drive the overall
revenue of the Agency. This position shares the responsibility with
the Managing Agent for the sale of insurance products and handling
customer contacts received either by telephone, email, mail, fax or
face-to-face in the retail location. The team member will process
quality customer applications, endorsements, payments, and related
customer inquiries. The team member will also perform marketing
activity outside the office to increase sales.Responsibilities:*
Assess the--customer needs and advise clients on
insurance--coverage and personal protection--options following
Acceptance's G.U.E.S.T. standards.* Provide quality quotations,
pricing, and required information to new prospects and completes
the sales process for each customer per company policy and
procedure.* Maintain strong knowledge of all products, pricing, and
policy features available for sale.* Complete and maintain training
for all products offered by Acceptance (i.e. auto, roadside,
hospital indemnity, motorcycle, commercial and home/renters, etc.)
and other insurance companies for which they are appointed,*
Develop and maintain relationships with business partners around
the community and perform outside marketing activities to drive new
customers.* Prepare quotations on customer change requests to their
current policies.* Receive and respond to all customer inquiries
and complaints. Request any missing or required information from
customers and follow up for that information.* Maintain knowledge
of industry competitors and provide critical market feedback
to--leadership regarding local competition and service needs.*
Conduct daily customer payment reminder calls.* Follow-up routinely
with customers on all open or unresolved issues including calling
lapsed policy and policy renewal--customers.* Answer the telephone
in a prompt, professional and courteous manner.* Take / receive
customer payments in office and over the phone.* Report any and all
conditions affecting customer satisfaction.* Maintain appropriate
records including, but not limited to; all time worked, reporting
of sales activities, other reporting as required.* Scan and send
required documents daily.* Assist in the daily cleaning/maintenance
of the location according to Acceptance standards of operation.*
Performs other duties as assigned by management.Qualifications:*
Six months or more of prior experience in a sales related field,
required* High School diploma or GED required* Four-year college
degree preferred* Must have a valid driver's license* Must be able
to provide proof of automobile insurance* P&C and/or Life
license requiredKnowledge, Skills & Abilities:* Above average
communication skills in order to represent the company in a
professional manner and communicate effectively with potential
customers.* Preferences towards taking charge of a situation, takes
initiative, are persuasive and can influence a positive outcome.*
Are confident of their own abilities.* Proven ability to manage
personal emotions and avoid negative responses to frustrations and
annoyances.* Ability to effectively present information and respond
to questions.* Ability to solve practical problems and deal with
situations where limited standardization exists.* Skill and ability
to use and operate a keyboard, computer, fax machine, scanner and
copier.* Knowledge of Microsoft Word and Microsoft Excel is
preferred.* An insurance license is required to work in this
position. Acceptance Insurance pays 100% of the cost to obtain your
license upon joining the company.--The successful candidate must
possess the ability to obtain and retain a Property & Casualty
insurance license.
Keywords: Acceptance Insurance, Springfield , Insurance Sales Agent, Sales , Springfield, Ohio
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